More than Motivation

Thursday, May 19, 2016

How I got my Job in a Bank in the USA

I was 25 years old when I got a job at Americas 8th largest bank at the time Washington Mutual Bank. I had bearly been in the USA for a year having arrived in Dallas Texas on Christmas day in 1999.

I went to the USA to do three things.

1. To work for my mentor, pastor and CEO Bishop TD Jakes.
2. To study how and why the USA was so powerful.
3. To run away from my 'small' minded community who could not understand me anymore.

I needed to go away. I was 24 years old and very few could understand me. I spoke about things I needed yet had never seen. Things I felt and saw intuitively yet never been around them. I needed a mentor to verify my faith and to validate my courage. I sought that calibration in Bishop TD Jakes.

When I arrived in the USA I was shocked by the level of discipline and work culture. I understood that I needed to work or else my $6,000 I arrived with on my self-sponsored trip would diminish.

I got odd jobs. I was a waiter at a restaurant chain. I worked at my university Dallas Baptist University. I worked as a cashier at a pharmacy. I washed cars, worked at a supermarket and served as a volunteer at church in security where I later joined as a full time employee. At one point I had four jobs.

So how did I move from being a waiter to bank cashier?

I did my best as a waiter. I smiled and gave my clients the best service. Some of my clients were mean to me. They would laugh at my accent. They said I spoke too soft and too slow and could not hear me. It was painful. I would have times when I wanted to return to Zambia to run away from the very convictions I ran to.

I endured.

One day I served this family. I gave them my best. Afterwards as they were leaving the man asked me, "Hey Christopher. How would you like to work in a bank?"

I said it would be awesome. He gave me his card and invited me to an interview two days later on a Monday. I cleared my schedule.

Two days after that I was a banker in America.

You can't give up now. You are one phone call away from your breakthrough. You are one customer away from your next level. The greatest catalyst in the changing of your levels will be influenced by your level of servanthood.

Within that year I won the Washington Mutual Bank employee of the year award. When you succeed at your current level you will succeed at your next level.

Mubita C. Nawa

Tuesday, March 29, 2016

The 7 Principles of Leadership
Mubita C. Nawa

Before I outline the seven principles, I want to make an appeal to Zambians living abroad. I realise that this page is read in over 100 countries. I know that 50% of the readers are Zambians who are both in Zambia (40%) and overseas (10%).

If you are Zambian and you live abroad and you are scared of coming home, I say come now because you are welcome home. If you are having fun and you are making money and you have all the good things going for you, then don't bother coming. But if you are struggling out there, or might even be doing well but you are sad and wish you were home, I say come. The longer you stay out there, the more expensive things get back here and the harder it will be for you to come back and rejoin the success ladder. People here are doing well. They are driving, have built homes, are managers and are successful. Come home and rebuild your nation because this nation desperately needs you.

Here are the seven principles:

Principle # 1

MAKE A MARK: – This world is but a passing phase of opportunities. Each step we make, the world is saying to you and me "Here I am. Could someone mold me and shape me. Could someone do whatever they please with me."

What is more important is the dent you put on the world. What will we remember you for when you are gone?

Principle # 2

DARE TO START: – It is far much easier to talk about what we will do. It's much harder to do it.

Principle # 3

DO THE EXTRA-ORDINARY: – On my schedule today, I was meeting a maid who I had never met before. She got a hold of my number and texted me to ask for knowledge and guidance. So I went with one of my leaders from church. When we arrived, the young lady confessed that she never thought 'Mubita Nawa' would ever go out to meet a maid. She even told me that her boss even teased her that I was not coming. Well, the rest is history. I did the extra ordinary. Your life will remain ordinary if all the buttons you are pressing are ordinary. Press a different button and watch life deliver different results.

Principle # 4

DON'T BURN BRIDGES: – It is said that it is easier to destroy than to build. I pray that no matter how many people have wronged you, never destroy those relationships. I have made mistakes in this area. There are people I told off when I should not have done that. There are fires burning behind me that sometimes I wish I did not ignite. Walk away from the storms of your life without destroying the people in those storms. Life is too short to have enemies everywhere.

Principle # 5

ARISE: – Last Wednesday, I spoke to 30 students at a college in Lusaka. I said to them, "There is a King in you and that king must arise." By the time we were done, the floor was littered with warm tears of new found confidence. It does not matter what has gone under your bridge, just arise. Shine and let people see Gods goodness in you.

Principle # 6

MIND YOUR MANNERS: – Two days ago I was invited to speak in front of very senior government officials, senior country clergy and accomplished citizenry. They wanted me to speak for ten minutes. But I only spoke for two minutes. Do you know why? I mind my manners. Yet my two minutes was so great and so sweet. At the end of my time, people were running after me to get my number. Never overdo anything. Mind your manners and never embarrass yourself. Learn to walk away when people are still clapping.

Principle # 7

DON'T SETTLE: – Everything in your past represents something. Unfortunately, everything in your past must remain there. Your greatest potential is in the future. Prepare for it by concurrently overcoming the fear in the present.

God bless and be the leader you were created to be.

Mubita C. Nawa